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Open System Preferences and select Printers & Scanners
Click on the + icon in the bottom left hand side of the Printers & Scanners pop up window
Control + click on the blank space to the right of the Windows tab in the Add pop up window
Select Customize Toolbar… on the menu
In the new window, drag and drop the Advanced tab on the top toolbar next to the Windows tab and click Done
Click the Advanced tab and enter the following information for the printer:
Type: Windows printer via spoolss
Device: Another Device
URL: The URL can be Enter the URL of your printer found in the printer list herespreadsheet at the bottom of the Printing page
Name:
e.g. ETB IT Suite
Location:
e.g. ETB 3019
Use: Generic PCL Printer
If the Generic PCL Printer option isn’t available, there is an issue with the URL. Make sure that there are no spaces and the format is like the one in the screenshot below.
If macOS is unable to determine the exact configuration of your printer, it will ask you a few questions about what hardware configurations the printer has (e.g. tray options, duplex printing, etc.). Select the appropriate options. If you are unsure, you can leave the options unchecked.
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