Support Queue Email Addresses

Tier 1: Service Desk

Email Address

Phone Number

Supported Departments/Centers

Tier 1: Service Desk

Email Address

Phone Number

Supported Departments/Centers

AERO Support Group

979-845-0821

AERO - Aerospace Engineering

ALLEMO - Aerospace Laboratory for Lasers, ElectroMagnetics and Optics

ASTRO - Aerospace Technology Research & Operations

CMOC - Center for Mechanics of Composites

LASR - Land Air & Space Robotics

LSWT - Oran W. Nicks Low-Speed Wind Tunnel

NAL - National Aerothermochemistry and Hypersonics Laboratory

TIMS - Center for Intelligence Multifunctional Materials

UCAH - University Consortium for Applied Hypersonics

BMEN Support Group

979-458-2384

BMEN - Biomedical Engineering

RCHT - Remote Healthcare Technology

BYOD/ZACH Support Group

979-458-8888

BYOD - Bring Your Own Device Program

CHEN Support Group

979-845-3349

CHEN - Chemical Engineering

GRFC - Gas and Fuels Research Center

MKOC - Mary Kay O’Connor Process Safety Center

CSCE Support Group

979-845-5550

CPSC - Computer Science and Engineering

CRSR - Crasar

DLIB - Center for Digital Libraries

EMIN - Center for Emergency Informatics

CVEN/OCEN Support Group

979-845-0335

CVEN - Civil Engineering
OCEN - Ocean Engineering

ECEN Support Group

979-458-7447

ELEN - Electrical and Computer Engineering

BGSE - Center for Bioinfo and Genomic Systems Engineering

EDAC - Educational Acheivement

SGCT - Smart Grid Center

EI Support Group

 

ENGY - Energy Institute

ENGR Support Group

979-458-8888

CLEN - College of Engineering

EITS - Network and System Support Services

EPO Support Group

979-458-8697

VICE - Vice Chancellor and Dean

COMM - Engineering Communications

DLEN - Engineering Distance Learning

EAPO - Engineering Academic Programs Office

EASA - Engineering Academic and Student Affairs

FCOR - Facilities Coordination

HUMR - Engineering Human Resources

PAYR - Engineering Payroll Office

IEEI - Institute for Engineering Education and Innovation

SRDV - Regional Divisions

STRI - Strategic Initiatives

TADM - Administration

TASD - Associate Director

TCFO - CFO

TECH - Technology Commercialization

WEPE - Professional Education

WORK - Workforce Development

ETID Support Group

979-845-8969

ENTC - Engineering Technology

READ - Thomas and Joan Read Center for Distribution

ISEN Support Group

979-458-2384

INEN - Industrial Engineering

IMSY - Institute Manufacturing Systems

MEEN Support Group

979-458-8670

MEEN - Mechanical Engineering

CANV - Center for Autonomous Vehicles and Sensor Systems

IMDM - Innovation in Mechanics for Design and Manufacturing

TURB - Turbomachinery Laboratory

MSEN Support Group

979-458-8670

MSEN - Material Science and Engineering

NCCN - National Corrosion and Materials Reliability Center

PTCN - Polymer Technology Center

MCF - Materials Charaterization Facility

MTDE Support Group

mtde-helpdesk@tamu.edu

979-458-2384

MTDE - Multidisciplinary Engineering

NCTM Support Group

979-458-2384

NCTM - National Center for Therapeutics Manufacturing

NUEN Support Group

979-458-2387

NUEN - Nuclear Engineering

NSSPI - Nuclear Security Science and Policy Initiative

NESC - Nuclear Engineering and Science Center

NPIS - Nuclear Power Institute

PETE Support Group

979-458-1183

PETE - Petroleum Engineering

RELLIS Support Group

 

CIR - Center for Infrastructure Renewal

BCDC - Bush Combat Development Complex

CNOP - Center Operations

CORE - Office of Business Development

MANU - Secureamerica Institute

MPRF - Multi-Program Research and Education Facility

NGLI - Global Initiatives

TurboLab Support Group

979-845-0821

TURB - Turbomachinery Laboratory

Tier 2: Services

Email Address

Tier 2: Services

Email Address

COE MediaSite

coe-mediasite-helpdesk@tamu.edu

Confluence Support Group

eit-confluence@tamu.edu

ESL Support Group

esl-helpdesk@tamu.edu

JAMF Support Group

jamf-engr-helpdesk@tamu.edu

Laserfiche Support Group

engr-laserfiche@tamu.edu

Tier 3: Services

Email Address

Tier 3: Services

Email Address

Accessibility Support Group

coe-accessibility@tamu.edu

AD Support Group

ad-engr-helpdesk@tamu.edu

Centrify Support Group

c-engr-hd@tamu.edu

Desktop Central - MDT Imaging

dc-engr-helpdesk@tamu.edu

DUO Support Group

duo-engr-helpdesk@tamu.edu

License Support Group

lic-engr-helpdesk@tamu.edu

Linux Support Group

linux-engr-helpdesk@tamu.edu

VDI Support Group

helpdesk@tamu.edu

WordPress Support Group

wp-engr-helpdesk@tamu.edu

Tier 4: External Services

Email Address

Tier 4: External Services

Email Address

Exchange Shared Service (TAMU)

exchange-request@tamu.edu

Networking Consultation (TAMU)

consult@tamu.edu

Networking Requests (TAMU)

request@tamu.edu