Engineering Virtual Labs FAQ

FAQ

The main factor that differentiates VDI from on-campus computer labs is the flexibility that it offers. While most on-campus labs have restricted hours or limited space, utilizing VDI allows you to access the same exact software, from your own device, from anywhere.

VDI can be used by connecting to the TAMU VPN. The download and instructions are available on the Setting Up Cisco VPN page.

We have local client installers available for currently supported versions of Windows and MacOS. The web client can be used on currently supported browsers on Windows, MacOS, Linux, Android, and iOS.

Engineering Virtual Labs can be used from any computer (personal or TAMU-owned) as long as the computer can connect to the network on campus or the TAMU VPN.

All of the applications run on our servers, so you do not have to have a high-end computer to run the Horizon Client. The biggest factor in your performance will be your internet connection speed.

 

Yes, these have recently been added these to our VDI platform. You can access most of the on-campus computer labs through VDI.

This depends on the academic department. Some offer full-time access to VDI labs, while others offer partial (after-hours) or no access. Check with the Technology Services - Engineering Helpdesk for more information.

Troubleshooting

If you are off-campus, or not connected to campus internet or Wi-Fi, please make sure you are first connecting using the TAMU VPN.

Please verify that you are logging into the correct website. Please see the screenshot below for reference. The website address is https://coe-connect.engr.tamu.edu.

Please verify that you are logging into the website with your NetID and password. This is the same user name and password used for TAMU email, Howdy, eCampus, Campus Wi-Fi, and many other campus services.

Please attempt to login to another campus service, such as: TAMU email, Howdy, eCampus, or Campus Wi-Fi. If you are unable to login to other campus services, there may be a problem with your NetID. Please contact Help Desk Central for assistance with your NetID. You may also be able to resolve the issue by resetting your password.

If you can login into another campus service, but are unable to login to the VDI page, please Contact Us.