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Tier 2: Services

Email Address

COE MediaSite

coe-mediasite-helpdesk@tamu.edu

ESL Support Group

esl-helpdesk@tamu.edu

JAMF Support Group

jamf-engr-helpdesk@tamu.edu

Laserfiche Support Group

laserfiche-engr-helpdesk@tamulaserfiche@tamu.edu

Tier 3: Services

Email Address

Absolute Support Group

absolute-engr-helpdesk@tamu.edu

Accessibility Support Group

coe-accessibility@tamu.edu

AD Support Group

ad-engr-helpdesk@tamu.edu

Centrify Support Group

c-engr-hd@tamu.edu

Crashplan Support Group

crashplan-engr-helpdesk@tamu.edu

CyberArk Support Group

cyberark-engr-helpdesk@tamu.edu

Desktop Central - MDT Imaging

dc-engr-helpdesk@tamu.edu

DUO Support Group

duo-engr-helpdesk@tamu.edu

ENGR Cloud Support Group

cloud-engr-helpdesk@tamu.edu

ENGR Identity Support Group

idm-engr-helpdesk@tamu.edu

Infrastructure Support Group

infra-engr-helpdesk@tamu.edu

License Support Group

lic-engr-helpdesk@tamu.edu

Linux Support Group

linux-engr-helpdesk@tamu.edu

Papercut Support Group

papercut-engr-helpdesk@tamu.edu

Service Now Support Group

servicenow-engr-helpdesk@tamu.edu

VDI Support Group

vdi-engr-helpdesk@tamu.edu

Windows Support Group

win-engr-helpdesk@tamu.edu

WordPress Support Group

wp-engr-helpdesk@tamu.edu

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