Tier 1: Service Desk | Email Address | Phone Number | Supported Departments/Centers | ||||
|---|---|---|---|---|---|---|---|
AERO Support Group | 979-845-0821 | AERO - Aerospace Engineering ALLEMO - Aerospace Laboratory for Lasers, ElectroMagnetics and Optics ASTRO - Aerospace Technology Research & Operations CMOC - Center for Mechanics of Composites LASR - Land Air & Space Robotics LSWT - Oran W. Nicks Low-Speed Wind Tunnel NAL - National Aerothermochemistry and Hypersonics Laboratory TIMS - Center for Intelligence Multifunctional Materials UCAH - University Consortium for Applied Hypersonics | |||||
BMEN Support Group | 979-458-2384 | BMEN - Biomedical Engineering RCHT - Remote Healthcare Technology | |||||
BYOD/ZACH Support Group | engr-byod-support@tamuhelpdesk@tamu.edu | 979-458-8888 | BYOD - Bring Your Own Device Program | ||||
CHEN Support Group | 979-845-3349 | CHEN - Chemical Engineering GRFC - Gas and Fuels Research Center MKOC - Mary Kay O’Connor Process Safety Center | |||||
CSCE Support Group | 979-845-5550 | CPSC - Computer Science and Engineering CRSR - Crasar DLIB - Center for Digital Libraries EMIN - Center for Emergency Informatics | |||||
CVEN/OCEN Support Group | 979-845-0335 | CVEN - Civil Engineering | Eastmark Support Group | 979-847-8585 | BUDG - Engineering Budget Office BULD - Infrastructure Support CONT - Contracts ESYL - Energy Systems Laboratory FISC - Fiscal Office RISK - Ethics and Compliance TDPD - Deputy Directory TCAT - Texas Center of Applied Technology CRIS - Crisman Institute CTHT - Center for Translation of Healthcare Technology CYBR - Cybersecurity Center LSSS - Center for Large-Scale Scientific Simulation NSER - Institute for National Security Education and Research OTRC - Offshore Technology Research Center TRD - TEES Industry Partnerships | ||
ECEN Support Group | 979-458-7447 | ELEN - Electrical and Computer Engineering BGSE - Center for Bioinfo and Genomic Systems Engineering EDAC - Educational Acheivement SGCT - Smart Grid Center | |||||
EI Support Group | ENGY - Energy Institute | ||||||
ENGR Support Group | 979-458-8888 | CLEN - College of Engineering EITS - Network and System Support Services | |||||
EPO Support Group | 979-458-8697 | VICE - Vice Chancellor and Dean COMM - Engineering Communications DLEN - Engineering Distance Learning EAPO - Engineering Academic Programs Office EASA - Engineering Academic and Student Affairs FCOR - Facilities Coordination HUMR - Engineering Human Resources PAYR - Engineering Payroll Office IEEI - Institute for Engineering Education and Innovation SRDV - Regional Divisions STRI - Strategic Initiatives TADM - Administration TASD - Associate Director TCFO - CFO TECH - Technology Commercialization WEPE - Professional Education WORK - Workforce Development | |||||
ETID Support Group | 979-845-8969 | ENTC - Engineering Technology READ - Thomas and Joan Read Center for Distribution | |||||
ISEN Support Group | 979-458-2384 | INEN - Industrial Engineering IMSY - Institute Manufacturing Systems | |||||
MEEN Support Group | 979-458-8670 | MEEN - Mechanical Engineering CANV - Center for Autonomous Vehicles and Sensor Systems IMDM - Innovation in Mechanics for Design and Manufacturing TURB - Turbomachinery Laboratory | |||||
MSEN Support Group | 979-458-8670 | MSEN - Material Science and Engineering NCCN - National Corrosion and Materials Reliability Center PTCN - Polymer Technology Center MCF - Materials Charaterization Facility | |||||
MTDE Support Group | 979-458-2384 | MTDE - Multidisciplinary Engineering | |||||
NCTM Support Group | 979-458-2384 | NCTM - National Center for Therapeutics Manufacturing | |||||
NUEN Support Group | 979-458-2387 | NUEN - Nuclear Engineering NSSPI - Nuclear Security Science and Policy Initiative NESC - Nuclear Engineering and Science Center NPIS - Nuclear Power Institute | |||||
PETE Support Groupsupport@pe.tamu.edu | 979-458-1183 | PETE - Petroleum Engineering | |||||
RELLIS Support Group | CIR - Center for Infrastructure Renewal BCDC - Bush Combat Development Complex CNOP - Center Operations CORE - Office of Business Development MANU - Secureamerica Institute MPRF - Multi-Program Research and Education Facility NGLI - Global Initiatives | TEES Support Group | 979-847-8585 | (See Eastmark Support Group) | |||
TurboLab Support Group | 979-845-0821 | TURB - Turbomachinery Laboratory |
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Tier 3: Services | Email Address | ||
|---|---|---|---|
Absolute Support Group | |||
Accessibility Support Group | |||
AD Support Group | |||
Centrify Support Group | |||
CyberArk Support Group | |||
Desktop Central - MDT Imaging | |||
DUO Support Group | duo-engr-helpdesk@tamu.eduInfrastructure Support Group | ||
License Support Group | |||
Linux Support Group | linux-engr-helpdesk@tamu.eduPapercut Support Group | ||
Service Now Support Group | |||
VDI Support Group | Windows Support Group | win-engr-helpdesk@tamu.edu | |
WordPress Support Group |
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