Login to Exchange through Outlook

Owned by Amy He (Unlicensed)
Last updated: Sept 09, 2022 by Jamey Walker (Unlicensed)

All staff and faculty are required to use Exchange Online. To ensure your email settings are correct, please see the https://tamuengr.atlassian.net/wiki/spaces/helpdesk/pages/569049105 page.

For IT staff assisting with mail migrations to Microsoft 365, also refer to https://tamuengr.atlassian.net/l/cp/jvAKmVrt

For Windows

  1. Launch Outlook from the Windows search bar

  2. Enter your Exchange address and click Connect

    1. Staff and faculty will enter netid@tamu.edu as their email address

    2. Student workers will use the https://tamuengr.atlassian.net/wiki/spaces/helpdesk/pages/894992385 instructions to add their mailboxes to Outlook

  3. Click on the Office 365 icon if it asks for the account type

  4. A Microsoft login page should appear with your email address already populated. Enter your NetID password to sign in

  5. Accept the Duo prompt to finish logging in

  6. Click No, sign in to this app only

  7. Account setup should auto complete.

If you have a large amount of email or calendar events, it might take up to an hour to sync all of the items to your computer.

For macOS

Using the Outlook application

  1. Launch Microsoft Outlook through Launchpad or Applications

  2. Select Tools > Accounts from the menu bar at the top of the window

  3. In the following pop up, click on Add Email Account

  4. Enter your email address in the following field netid@tamu.edu and select Continue

    1. You will be redirected to the Office 365 login page. Enter your NetID password to sign in

    2. Accept the Duo prompt to finish signing in

    3. Click Done and Outlook will open your account

Using the Mail application

  1. Launch Mail and add an Exchange account:

    1. For the first configuration of Mail, select Exchange under Choose a Mail account provider… and click Continue

    2. For Mail with pre-existing email accounts, select Mail > Add Account… from the Apple menu bar. Then select Microsoft Exchange and click Continue.

  2. Enter the following information:

    1. Name: First Last

    2. Email Address: netid@tamu.edu

    3. Click Sign In

  3. On the following window, select Sign In to log in using your Microsoft account

  4. Enter your NetID password and click Sign In

  5. Accept the Duo prompt to finish logging in

  6. Check the boxes for the items you would like to sync, then select Done to view your new inbox

For iOS

Instructions for connecting to Exchange on iOS can be found here.

For Android

Instructions for connecting to Exchange on Android can be found here.